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Fit2Fly Assist
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Empowering Inclusive Air Travel for Everyone

Fit2Fly Assist helps travellers share their accessibility, assistance, and mobility needs directly with their airline — before, during, and after the journey

Whether you need mobility support, assistance at the airport, or simply want your airline to be aware of your needs, Fit2Fly Assist ensures the right information reaches the right people — securely and effortlessly.

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What is Fit2Fly Assist?

Fit2Fly Assist is a secure, customer-driven tool designed to make air travel more inclusive for everyone. It gives you a simple way to communicate your accessibility, medical, or mobility needs with your airline — helping staff prepare the right support before you even reach the airport.

Feature Highlights

Mobility or wheelchair support including electric wheelchairs and mobility scooters
Hearing or vision assistance
Neurodivergent and cognitive needs
Dietary and allergy information
Assistance animals
Assistance with transfers, boarding, or navigation

What is Fit2Fly Assist?

Create Your Profile

Tell us about your assistance, accessibility, or health needs. You can include anything from mobility requirements to sensory preferences.

Travel With Confidence

Relax knowing your airline already understands your needs. From airport arrival to in-flight care, your journey will be more supported and stress-free.

Share With Your Airline

When you book or manage your flight, share your profile securely with your airline in just a few clicks. Fit2Fly ensures your information reaches the right support team.

Your Privacy. Protected.

Fit2Fly Assist is built with the same data protection standards trusted by leading airlines. Your personal and
medical information stays encrypted and secure at all times — and you’re always in control of what you share
and with whom.

Why Travellers Choose Fit2Fly Assist

Simplifies communication with airlines
Reduces stress at check-in and boarding
Supports inclusive and accessible travel
Stores your details for future trips
Recognised and trusted by airlines worldwide

Make Your Next Flight Easier — and More Inclusive

Creating your Fit2Fly Assist profile only takes a few minutes. You’ll travel knowing your airline has everything they need to support you.

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Got a question about Fit2Fly Assist?

We’re here to make travel easier for everyone. Here are some of the most common questions travellers ask about creating and sharing their Fit2Fly Assist profile. If you don’t see what you’re looking for, our friendly team is only a message away and always happy to help.

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Fit2Fly Assist lets you share your travel support needs — like mobility, hearing, or medical assistance — with your airline before you fly, so your journey is easier and more comfortable.

Anyone who may need extra help when travelling — including those with visible or hidden disabilities, families, older travellers, or passengers with anxiety or fear of flying.

Create your secure profile in minutes and share it with your airline. They’ll then know what support you need from check-in to arrival.

Yes — your data is encrypted and protected under strict global privacy standards (like GDPR and HIPAA). You control who can see it and opt in and out at anytime.